RETURNS & EXCHANGES

RETURNS

All orders placed before 12:00 pm Central European Time (CTE) will be processed and dispatched the same day. Delivery time and costs vary depending on your country. The following are the shipping rates and delivery times that apply for the different countries we ship to.

France:

  • Standard Shipping (5 to 7 working days): 9,90 EUR
  • Express Shipping (3-4 working days): 13,90 EUR 

Italy:

  • Standard Shipping (6 to 7 working days): 9,90 EUR
  • Express Shipping (4-5 working days): 13,90 EUR

Portugal:

  • Standard Shipping (3 to 4 working days): 5,90 EUR
  • Express Shipping (24-48H): 9,90 EUR 

Spain:

  • Standard Shipping (3 to 4 working days): 5,90 EUR
  • Express Shipping (24-48H): 9,90 EUR 

 

ORDER CANCELLATION BEFORE SHIPPING

Unfortunately, it is only possible to cancel your order if it has not yet been packed and shipped from our warehouse. If you want to cancel an order, please send us an email to hello@iimo-store.com with subject line “CANCEL ORDER Nº XXXX”